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Viking Refrigerator Recall: Do You Own One?

Friday, March 21, 2014 11:42 AM | Anonymous

If you own a Viking Built-In 36-Inch-Wide Refrigerator with a Bottom Mount Freezer, you may need to contact the Consumer Product Safety Commission. Viking is working in conjunction with this agency to voluntarily recall these type of refrigerators all of which were manufactured between November 1, 2005 and August 10, 2012. Due to the fact that the door can detach from the unit, the risk for potential injury or property damage is significant.

The malfunction concerns the potential for the door to detach due to the weld securing the pin to the pivot plate on the door. This has created serious impact injury and property damage, and so far, there have been 39 reports of falling refrigerator doors. Among these, twelve reports concern injuries ranging from serious fractures to bruises and minor cuts and about two dozen reports involve minor property damage.

Viking has stepped up to the plate and has offered to repair all faulty refrigerators by replacing with headed pin both the hinge and pivot plate, which are causing the problem. If you own one of these refrigerators, do not call in an appliance repair specialist, as this problem is not within their purview. It is Viking whom you should contact to schedule a free home repair.

Do not use the refrigerator in question, especially if the door is showing signs of sagging or failure to open and close properly. Viking claims these appliances are safe to use as long as the door is working properly.

First occurring in 2009, recall covers 31,000 units. The refrigerators in question were purchased in appliance and specialty stores and the cost range of these appliances fell between $5,100 to $7,700.

Even with a refrigerator that is running smoothly, when you consider this appliance runs 24/7 without vacation or sick time off, no matter how well they are made, it is inevitable that there could be a problem that requires the advice of an appliance repair specialist to solve. If you are lucky enough to live in the Manhattan-Bronx-Westchester areas of New York City, the man to call is Anthony, the Appliance Doctor. He and his staff of highly trained technicians can handle any repair necessary for most home appliances including: ovens, dishwashers, microwaves, clothes washers and dryers.

Give him a chance and a call at: 1-800-339-0353.


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